Frequently Asked Questions
Everything you need to know about your Momcozy experience.
What is the standard shipping timeframe for orders?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for intimate apparel?
For hygiene reasons, bras and underwear must be returned in their original, unworn condition with tags attached within 30 days of purchase. Items that show signs of wear cannot be accepted.
How do I determine the correct size for my nursing bra?
We provide a comprehensive size guide on each product page. We recommend measuring your bust and underbust while wearing a non-padded bra to ensure the most comfortable fit for your changing body.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are Momcozy fabrics safe for sensitive skin?
Yes, our garments are crafted from OEKO-TEX certified fabrics, ensuring they are free from harmful chemicals and gentle on both mother's and baby's sensitive skin.
Can I track my order once it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery status.